Dekra-Lite carries only the highest quality décor, but if our elves mix up your address with one from our naughty list, our warranties ensure you won’t get stuck with coal.
We’ve broken down our warranties by product category for convenience and clarity. Select a category below to view its corresponding warranty.
We warranty all products to the original buyer on a prorated basis. Our team carefully inspects all merchandise before packaging and shipping for quality assurance. Please inspect and test your products upon delivery and prior to installation to ensure a long-lasting display.
Any products not specifically covered are warrantied for one season (lasting 60 days or 1,440 hours, whichever comes first). These products include, but are not limited to:
- RGB lights, props, and mechanical components
- Ropelight, straight edge light, and neon flexible light
- Fiberglass and acrylic props
- Grapevine deer and spheres
- Santa seats, thrones, and ottomans